Is there WiFi throughout the trip?
WiFi is available at all accommodations during the trip.
Do I need to submit the full payment to reserve my spot on a tour?
Not at all! The deposit confirms your place on the tour. We kindly ask that you provide the remaining balance no less than 60 days before your tour begins.
Can I pay off my tour in installments?
Yes! After placing your deposit, you can pay off the tour in installments of your choosing and at your convenience. The final remaining balance is due at least 60 days before your tour is set to begin.
Does it matter if I arrive before my starting date?
No problem at all - just make sure to arrive at the hotel for the starting date of the tour! We can arrange early night’s accommodation at the hotel and airport transfer or provide easy-to-use directions for getting from the airport to our hotel where there are many other accommodation options if you prefer to shop around for pricing.
Do I need travel insurance for the tour?
We strongly advise obtaining travel insurance during your time abroad. It is an affordable way to ensure peace of mind during your trip. Travel insurance covers potential medical emergencies and the loss of personal belongings. After receiving your booking confirmation, we will provide you with a recommendation on where to purchase travel insurance.
Should I bring cash to exchange or are there ATMs?
Both! There are ATM machines throughout the tour in nearly every location we visit. There is usually a currency exchange fee and most banks will charge a processing fee. For this reason, we suggest withdrawing however much you feel you will need on tour (explained above) when using the machines. The more you use the ATMs the more fees you will pay. Vietnam has a cap on most withdrawals so we suggest using ANZ Bank Machines as they allow withdrawals of up to 5M VND per transaction. For currency exchange, there are kiosks throughout the airport when you land and also opportunities in Hanoi once you arrive at the hotel. These kiosks accept all major currencies from Western countries. You can also exchange at home before you arrive but the exchange fee is usually higher. The cheaper option is to use an ATM card but currency exchange is also readily available. Just make sure to let your bank know you plan to travel abroad so they do not lock your account when they see a sudden overseas withdrawal.
Is there a dress code for entering the temples and other religious sites?
Yes, the dress code is seen as a show of respect to the culture, temple and monks that often live in the temples. Men should wear long pants and no cut-off sleeves. Women should wear trousers, a long skirt, or dress that extends fully below the knees and covers their shoulders - the knees should be fully covered. Tank tops and low cut shirts should also be avoided by both genders.
